Training Manager

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LINCOLN CHILD CENTER
Lincoln Child Center enables vulnerable and emotionally troubled children and their families to lead independent and fulfilling lives.

JOB DESCRIPTION:    Training Manager
PROGRAM/DEPT:        Training
ACCOUNTABILITY:        Senior Director of Equity and Educational Initiatives

JOB SUMMARY:
The Training Manager coordinates all orientation, training, and education needs of Lincoln Child Center (LCC) to fulfill its overall goals and objectives. The Manager is in charge of establishing and maintaining organizational training standards, assuring the provision of training to meet professional, regulatory, and contractual requirements, developing training information systems, and managing the departmental budget. The Manager researches, implements, and manages curriculum development, develops innovative learning models for clinical and classroom environments, oversees fulfillment of staff training requirements for licensing and accreditation, and tracks staff hours needed to complete reporting and training requirements. The Manager oversees special projects important to upgrading effectiveness of training and development, and develops a Lincoln Child Center-wide training information system with the goal of managing all employee training data, and establishing a Lincoln Child Center educational resource library.

ESSENTIAL RESPONSIBILITIES & DUTIES:
  • Develop, implement and maintain the organizational structure for training, education, and staff development, including but not limited to:
    • Manage the administration of training records, data, development, and dissemination of course description and training announcements; manage production of a monthly training calendar;
    • Develop and manage a comprehensive training database for tracking and reporting;
    • Perform needs assessments for training and performance improvement;
    • Develop systems and protocols for reporting employee data and course data to Lincoln Child Center directors and managers;
    • Assist with the development of marketing brochures and advertisements for training and education;
  • Oversee, manage, and conduct clinical training to meet professional, contractual, and regulatory standards for a healthcare facility;
  • Develop and maintain standard training curricula that meet regulatory, clinical, administrative, and strategic Lincoln Child Center needs;
  • Coordinate with other departments to organize, manage, produce, and deliver material for the orientation of all new employees and interns;
  • Centralize the coordination and communication of all training provided throughout the Agency; create and deliver tools for the on-going evaluation and assessment of Lincoln Child Center training activities for continuous quality improvement;
  • Create and maintain methods for the on-going accurate assessment of the changing training needs of the organization to support the continual improvement of all departments in the Agency;
  • Develop a long-term strategy for developing business opportunities for the growth of training and education;
  • Develop or manage the development of varying methods of training delivery as videos, electronic learning, on-line courses, and web-based training;
  • Assure contractors and Lincoln Child Center trainers adhere to LCC’s high clinical standards;
  • Liaison with Quality Assurance /Quality Improvement (QA/QI) to develop training for the implementation of measurement tools, data collection and evaluation procedures, and CQI practices;
  • Complete special projects to enhance training and education programs such as a training library or a Lincoln Child Center website to support on-line training enrollment;
  • Administer and maintain all training programs with consideration of budget and resource management;
  • Assume project management duties for all projects related to the maintenance, upgrading, and evaluation of training programs;
  • Assume responsibility for the coordination of all training events; coordinate in-services and guest lecturers, arrangements for facilities, travel contracts, refreshments and meals, announcements and marketing, back-up plans and all other necessary essentials;
  • Assist in the provision of instructional design work for all training needs related to the above positions and programs;
  • Maintain the professional training library and videotape systems;
  • Provide leadership for assigned program resources, committees and work groups;
  • Participate in regular supervision and performance monitoring process; and
  • Supervise Training Coordinator.
OTHER FUNCTIONS:
  • Participate in Lincoln Child Center quality improvement activities;
  • Attend required meetings as assigned including All Management Meetings (AMMs) & All Program Meetings (APMs);
  • Follow Lincoln Child Center policies and procedures;
  • Participate in Lincoln Child Center in-service training programs;
  • Understand and follow all Lincoln Child Center safety policies, procedures and rules;
  • Perform all job duties safely;
  • Attend all required safety training sessions;
  • Identify and immediately report all workplace hazards, safety rule violations, near misses, and work-related injuries; and
  • Perform other duties as assigned.
POSITION REQUIREMENTS:
  • Ph.D. or Master’s degree in Psychology, Education, Social Work or a closely related field, with emphasis on training and education;
  • Clinical licensure in the state of California for at least 3 years preferred;
  • Five (5) years clinical experience with children and families and demonstrated capability as a clinical trainer and educator;
  • Three (3) years experience at a managerial level in a mental health organization;
  • Knowledge of the child welfare system and/or children’s mental health field;
  • Knowledge of regulatory requirements for mental health providers;
  • Knowledge of children’s learning and development theories, skills training techniques, and educational curriculum development;
  • Valid California driver’s license, a clear driving record and personal vehicle insurance coverage; and
  • Availability of a personal vehicle in good working condition to be used on Lincoln Child Center business.
REQUISITE SKILLS:
  • Strong leadership skills as well as the ability to work in a cooperative management environment;
  • Excellent interpersonal communication, time management, and organization skills;
  • Excellent verbal and written communication. Proven ability to identify issues and in turn, create and communicate (verbal and written) solutions using presentation, technical, and business documentation skills;
  • Demonstrated ability to communicate well with supervisors, co-workers and subordinates;
  • Demonstrated awareness of, sensitivity to and competence in dealing with cultural and socioeconomic diversity of client population;
  • Demonstrated strong organizational, supervisory, and interpersonal skills to work effectively with a wide variety of internal and external resources;
  • Ability to make recommendations to management with confidence and to back up recommendations with supporting data; and
  • Knowledge of adult learning models, training techniques and curriculum development.
CLASSIFICATION:      Full-time, exempt, benefited.

AFFILIATION:          Non-Bargaining.

COMPENSATION:         Commensurate with background and experience.

BENEFITS:        Competitive benefits package available.

 
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