ASSISTANT MGR OF EDUCATION &COMMUNITY ENGAGEMENT

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The Boston Symphony Orchestra is seeking an Assistant Manager of Education and Community Engagement to support the mission of offering individuals of all ages and backgrounds opportunities to develop their relationship with the BSO and build their ownership of and engagement with orchestral music.
 
You will be on the front line of managing and shaping programs in partnership with both internal and external stakeholders. For this dynamic role, you must be a self-starter who has strong skills in project management, relationship-building and stewardship, and communications as well as a solid administrative background. 

 

RESPONSIBILITIES:

 

  • Primary point of contact in overseeing a variety of programs including Youth and Family Concerts, Community Chamber Concerts, Symphony for Our City Program, Concerts for Very Young People, and High School Open Rehearsals. Work closely with internal and external constituencies on publicity, marketing, and communications.  Develop new and existing community connections which focus on long-term relationship building and diversification of departmental reach. 
  • Depending on the needs of the program, manage, plan, implement and coordinate all elements of the above programs throughout the year. Work closely with BSO musicians and the departmental team to plan the logistics and content of the program, plan pre-concert/program discussions and materials, research and select program venues, coordinate scheduling and logistics with partner organizations, build and execute artistic exchange components, maintain databases of constituents and a variety of other duties.
  • Design, develop, and coordinate the evaluation and assessment of programs on an ongoing basis.  Collaborate with and serve as liaison to other departments as needed including collecting and communicating program data as needed.
  • Work closely with the Manager of Education Programs in support of the summer Days in the Arts program. Provide all needed administrative support, manage payment and financial assistance processes, manage and maintain communications with a variety of constituents, maintain database/records, organize meetings, regularly update the DARTS Facebook page, and assist as needed with the Counselor-in-Training interview, hiring and training process.   
  • Work with the department to implement and manage additional programs as they are developed, responding directly to community need and advancing departmental and organizational mission. 
  • Support internal and external communications efforts, including creating monthly E-Newsletters, serving as departmental first point of contact, developing and distributing the annual brochure in collaboration with marketing and the Director of Education and Community Engagement, and working with the website team to ensure that the departmental section is up to date.
  • Oversee the office management of the department; maintain office supplies, files, databases and program information, coordinate the creation/distribution of resources and materials for summer programs at Tanglewood, and provide administrative support to a variety of internal committees. 
  • Manage the department’s interns, including the recruitment process and the direct daily supervision.
  • Serve as liaison to the volunteer office, train and manage volunteers assigned to programs. Schedule volunteers for department activities and work with volunteer services staff to document and evaluate volunteer participation.

 

 

QUALIFICATIONS:

 

Three to five years program management experience and Education and Community Engagement experience.
 
Bachelor’s degree in music/music education or arts administration preferred. 

Solid administrative experience, computer and database management skills. 

 Excellent interpersonal skills, flexibility and ability to respond well in stressful situations. 

Ability to multi-task and prioritize a must.  

Ability to effectively communicate verbally and in writing with a wide range of constituents. 
 
Ability to work independently and as part of a team with a passion for Education and Community Engagement work, and an affinity for direct work with Education and Community constituents. 
 
Proficiency in Tessitura, Microsoft Publisher and Microsoft Office suite preferred. 

 Please note that due to the nature of this position and the programs it manages, evening and weekend work is common.        

 
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