Reporting Analyst, East

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TechTarget is seeking a Reporting Analyst who will be a key member of the Operations Team. This role is primarily responsible for working with the Client Service Representatives to support Sales in managing all advertising campaigns from inception to completion to ensure complete customer satisfaction. The successful candidate will need to be dynamic with strong problem solving skills, great communication skills and the ability work with data accurately and efficiently. Candidates must be logical thinkers who are able to multi-task and work under pressure. The ultimate goal is helping to ensure all programs deliver on time and error free.

Essential Job Functions:

  • Gather and monitor campaign performance statistics, analyze campaign data and provide updates on a regular basis to Client Service Representatives
  • Format, sort and record data to conform to corporate standards and customer requirements
  • Communicate daily with the Client Service Representatives, Client Managers, Sales team, Client Consulting, Product Management, Trafficking and Senior Management with regard to campaign status and execution
  • Help to develop efficient workflows for multiple processes

Knowledge, skills and abilities required:

  • B.A. or B.S. degree required
  • Experience working as a Customer Service Representative or Sales Administrator
  • Excellent oral and written communication skills
  • Strong organizational skills; detail-oriented
  • Extremely reliable - team player
  • Must be fast thinker and be able to make decisions quickly; comfortable working in a fast paced environment
  • Must have the ability to handle multiple deadlines, phone calls and projects
  • Complex problem solving skills and ability to work with large amounts of data
  • Computer Application literate; strong working knowledge of Excel (in addition to proficiency in standard MS Office programs)
  • The ability to demonstrate initiative and work independently;

 

 
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